Terms of Use

Last Updated: 11 August 2023

These terms of Use (the "Terms of Use") govern the use of actioncoachpro.ca (the "Site"). This Site is owned and operated by ActionCOACH PRO.

By using this Site, you indicate that you have read and understand these Terms of Use and agree to abide by them at all times.

THESE TERMS OF USE CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property
All content published and made available on our Site is the property of ActionCOACH PRO and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

· Violate the intellectual property rights of the Site owners or any third party to the Site; or
· Act in any way that could be considered fraudulent.

If we believe you are using our Site illegally or in a manner that violates these Terms of Use, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts
When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up-to-date, accurate, and truthful and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms of Use.

Sale of Goods And Services
These Terms of Use govern the sale of goods and services available on our Site.

The following goods are available on our Site:

· Training Programs;
· Assessments; and
· Books.

The following services are available on our Site:

· Coaching Services;
· Workshops;
· Seminars; and
· Retreats.

The services will be paid for in full when the services are ordered.

These Terms of Use apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third-Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Subscriptions
Your subscription automatically renews and you will be automatically billed until the end date of your purchase. Subscriptions cannot be refunded. All sales are final for the duration of the subscription.

Payments
We accept the following payment methods on our Site:

· Credit Card;
· Debit; and
· Direct Debit.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms of Use, we reserve the right to cancel or reverse your transaction.

Refunds
Refunds for Goods
All goods sold on our Site are non-refundable.

Refunds for Services
We provide refunds for services sold on our Site as follows:

Other than some of our One-on-One Coaching services no other services or products come with a guarantee. For certain One-on-One Coaching service packages, we provide a 17-Week guarantee. If you do not see the results, as per your Business Alignment meeting, we will continue to coach you free of charge until you get to that target.

Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms of Use will not limit your legal rights and remedies under that legislation. These Terms of Use will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms of Use and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites
Our Site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using these sites.

Limitation of Liability
ActionCOACH PRO and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless ActionCOACH PRO and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms of Use.

Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.

Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and ActionCOACH PRO are unable to resolve any dispute through informal discussion, then you and ActionCOACH PRO agree to submit the issue before an arbitrator. The decision of the arbitrator will be final and binding. Any arbitrator must be a neutral party acceptable to both you and ActionCOACH PRO. All fees and costs will be allocated in accordance with the Arbitration Rules.

Notwithstanding any other provision in these Terms of Use, you and ActionCOACH PRO agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Severability
If at any time any of the provisions set forth in these Terms of Use are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms of Use. All other provisions will not be affected by the removal and the rest of these Terms of Use will still be considered valid.

Changes
These Terms of Use may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms of Use or post a notice on our Site.

Contact Details
Questions, comments and requests regarding these Terms of Use are welcomed and should be addressed to privacy@actioncoachpro.ca or via mail to Saile Industries Limited d/b/a ActionCOACH PRO, Attention: General Counsel; 249 Freure Drive, Cambridge, ON N1S 0C1.

You can also contact us through the feedback form available on our Site.